Please check your delivery address carefully as we will not be responsible for delivery to an incorrect address. The customer shall be responsible for the cost to resend a parcel that is returned because of an incorrect address.
ONCE YOUR ORDER HAS BEEN SHIPPED YOU ARE NOT ABLE TO CANCEL YOUR ORDER.RETURNS POLICY
If an order has been dispatched by courier and is not received or if an item is received and it is either damaged or faulty, a return claim MUST be filed with Elements Audio within 3 days from date of recieving of goods.
Email details of your claim to, firstname.lastname@example.org
The following options will then be made available:
1. Replacement: A replacement will be sent, subject to availability. Once we receive original item as sent.
2. Credit: If no replacement is available, a credit will be offered to the full amount of the purchase price. Once we receive original item as sent.
3. Refund: If a refund is required, it will be provided according to the original payment (i.e. if payment was made on Visa, the visa will be credited. If the item was purchased by direct credit, the debited account shall be credited).
Returns are not accepted due to a change of mind, so please choose carefully.
Exchanges will not be permitted.